Handle the heat: How to face conflict without burning bridges
1. Recognise early signs of conflict in your workplace.
2. How to prepare yourself for difficult conversations.
3. Use the SBI Model to address issues constructively.
4. Lead recovery after tension to rebuild trust.
5. Understand when and how mediation should step in.
4 December 2025, at 07.00 PM. Register now: https://gqr.sh/Nps9
SPEAKER: Dr Marguerite Aitchison
(BSc) (BVSc) (Vet skills Training Solutions)Dr. Marguerite Aitchison graduated from the University of Pretoria’s Onderstepoort Faculty of Veterinary Science in 2010 and has since worked in a variety of clinical and cultural settings across the country. Drawing on her diverse experience, she founded Vet Skills Training Solutions to equip veterinary professionals with practical tools to enhance communication, teamwork, and mental resilience. Her courses focus on real-world application, promoting personal growth and professional effectiveness within the veterinary workplace.
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